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Contact Us

Emergency Contacts

U.S. citizen emergencies include, but are not limited to: illness, death, destitution, arrest, lost and stolen passport, victims of a crime, missing persons, and parental child abduction. Please also review the information here.  Please note that visa inquiries are not considered emergencies and these numbers should not be used for visa questions as we need to be available to assist with emergencies related to U.S. citizens.

Embassy Hanoi covers Vietnam North of Hue (areas such as Sapa, Ha Long Bay, and Hai Phong).
Consulate Ho Chi Minh covers Vietnam South of and including Hue (areas such as Da Nang, Nha Trang, and Can Tho).

 

U.S. Citizens with emergencies, please call:

Outside of Office Hours, contact:

Outside of Vietnam:

Consular Section

Overview

Welcome to the Consular Sections of the U.S. Embassy in Hanoi and the U.S. Consulate General in Ho Chi Minh City.  Our Consular Sections are made up of the American Citizen Services and the Visa Units.

The American Citizen Services unit assists U.S. citizens living abroad by accepting passport applications, issuing emergency passports, reports of birth and death abroad, notarials, and providing emergency services for U.S. citizens in distress.

The Visa Units provide services to those seeking to enter the United States for a temporary period with a U.S. nonimmigrant visa for general business, tourism, study, exchange, temporary work, and many other reasons.  Immigrant visas are for those wishing to take up indefinite or permanent residence in the United States.

Please see below instructions on how to contact our Consular Sections in case you have questions about consular services:

Note We cannot answer questions about visas and other non-emergency consular services via phone or postal mail.

ASK ABOUT VISAS

Emergency Requests:

Email:

Telephone:

ASK ABOUT U.S. CITIZEN SERVICES

Email:

Telephone: (for emergencies only)

 

OTHER HELPFUL LINKS

U.S. Embassy in Hanoi

Address: 

7 Lang Ha Street
Hanoi, Vietnam
Phone: +84-24-3850-5000

U.S. Consulate in Ho Chi Minh City

Address: 

4 Le Duan Blvd., District 1
Ho Chi Minh City Vietnam
Phone: +84-28-3520-4200