Health and Travel Alert – Global Level 4 Health Advisory

Health and Travel Alert – U.S. Embassy Hanoi and U.S. Consulate General Ho Chi Minh City, Vietnam (March 20, 2020)

Location:  Vietnam

Event:  The U.S. Embassy in Hanoi and the U.S. Consulate General in Ho Chi Minh City advise all U.S. citizens that the Global Level 4 Health Advisory applies to, and includes, Vietnam.

On March 19, the Department of State issued a Global Level 4 Health Advisory advising U.S. citizens to avoid all international travel due to the global impact of COVID-19. In countries where commercial departure options remain available, U.S. citizens who live in the United States should arrange for immediate return to the United States, unless they are prepared to remain abroad for an indefinite period. U.S. citizens who live abroad should avoid all international travel. Many countries are experiencing COVID-19 outbreaks and implementing travel restrictions and mandatory quarantines, closing borders, and prohibiting non-citizens from entry with little advance notice. Airlines have cancelled many international flights and several cruise operators have suspended operations or cancelled trips. If you choose to travel internationally, your travel plans may be severely disrupted, and you may be forced to remain outside of the United States for an indefinite timeframe.

On March 14, the Department of State authorized the departure of U.S. personnel and family members from any diplomatic or consular post in the world who have determined they are at higher risk of a poor outcome if exposed to COVID-19 or who have requested departure based on a commensurate justification. These departures may limit the ability of U.S. embassies and consulates to provide services to U.S. citizens.

Additionally, many of Vietnam’s confirmed COVID-19 cases are foreigners with recent international travel.  Vietnam has announced that visitors arriving from multiple foreign countries, including those from the United States, will be subject to a 14-day quarantine, as well as a COVID-19 test, upon arrival.  Vietnam is also trying to contact passengers who arrived in recent days on flights that had confirmed or suspected cases, which may result in visitors being quarantined well after their initial arrival in Vietnam.  Individual provinces may impose their own quarantine policies.  If quarantined, U.S. citizens should expect to remain there 14 days, even when testing negative for COVID-19, per Vietnamese health regulations.  Other U.S. citizens have reported being denied service in hotels, bars, and restaurants due to fears over COVID-19. Vietnam’s Prime Minister has spoken out against this phenomenon and has called on officials to ensure no such discrimination takes place.

If you decide to travel abroad or are already outside the United States:

Actions to Take: Consult the CDC website for the most up-to-date information.


U.S. Embassy Hanoi
From outside Vietnam: +84-24-3850-5000
From the U.S.: 011-84-24-3850-5000
From landline within Hanoi: 3850-5000
From mobile or landline within Vietnam: 024-3850-5000
Submit an Inquiry Form

U.S. Consulate General Ho Chi Minh City
From outside Vietnam: +84-28-3520-4200
From the U.S.: 011-84-28-3520-4200
From mobile or landline within Vietnam: 028-3520-4200
Submit an Inquiry Form

  • Department of State’s Bureau of Consular Affairs: +1-888-407-4747 or +1-202-501-4444
  • Vietnam Country Information
  • Follow us on Facebook (U.S. Embassy in Hanoi) or Facebook (U.S. Consulate General in HCMC)
  • We strongly recommend that U.S. citizens traveling to or residing in Vietnam enroll in the Department of State’s Smart Traveler Enrollment Program (STEP).  STEP enrollment gives you the latest security updates and makes it easier for the U.S. embassy or nearest U.S. consulate to contact you in an emergency.  If you don’t have Internet access, enroll directly with the nearest U.S. embassy or consulate.
  • Regularly monitor the State Department’s website, where you can find current Travel Warnings, Travel Alerts, and the Worldwide Caution.