Please do not visit the Embassy or Consulate facilities if you feel ill, have traveled to mainland China in the past 14 days, or have had contact with someone known to be infected with the Coronavirus. If this situation applies to you and you have an appointment for consular services, including visa appointments and services for American citizens, please contact the appropriate office below for information on rescheduling.
U.S. citizens and visa applicants may reschedule their appointments via the following websites:
- U.S. citizens: https://evisaforms.state.gov/Instructions/ACSSchedulingSystem.asp
For U.S. citizen issues other than rescheduling appointments:
Ho Chi Minh City: HCMCACSmail@state.gov
- Nonimmigrant Visa applicants: You may reschedule through your visa application profile at http://ustraveldocs.com/vn/
-or- By contacting the call center in Vietnam at 19006444 from 8:00 a.m. to 8:00 p.m., or in the U.S. at (703) 665-7350 from 8:00 a.m. to 8:00 p.m. EST
-or- Via email at firstname.lastname@example.org