The Social Security Administration (SSA) has consolidated its overseas operations into several regional offices that provide a full range of SSA services for U.S. citizens residing outside of the United States. Effective October 1, 2017, individuals residing in Vietnam who require social security services or have questions about SSA benefits must contact the SSA Federal Benefits Unit (FBU) located in Manila, Philippines, rather than Hanoi or Ho Chi Minh City.
Please, be advised that as of October 1, Hanoi or Ho Chi Minh City can no longer accept telephone calls, emails, or walk-in consultations regarding Social Security issues.
For more information or any questions about the services provided at the FBU in Manila, Philippines and how to contact them, please visit their webpage at: www.ssa.gov. You can also reach them at (phone number) 632-301-200, extensions 5085, 6302 and 6319 or (email address) FBU.email@example.com.
For comprehensive information on SSA’s services abroad, please visit SSA’s webpage, “Service Around the World.”
If you are already receiving SSA benefits payments, there will be no change in the method of distribution of those payments.