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Please make an appointment for all routine notary & passport services. You do not need an appointment if you are picking up passports, Federal Benefits checks/correspondence, or are submitting information in relation to a Consular Report of Birth Abroad.
Welcome to the American Citizen Services (ACS) Unit of the U.S. Embassy & Consulate in Vietnam. To receive passport related services, please use the below Passport Wizard tool. The tool will ask a series of simple questions to determine which type of passport service is most suitable for your situation.
Processing times vary depending on demand. If you are traveling within the next two weeks, please see the Emergency Passports section.
Passport services are not available on weekends or on Vietnam or U.S. holidays.
Applicants Age 16 or Older (DS-11)
You should complete this form if you’re applying for the first time, or you don’t meet our requirements to renew your passport.
Applicants Age 15 or Under (DS-11)
You should complete this form if you’re applying for your child who is under age 16.
Applicants Age 15 or Under Without Parent(s) Present
You should complete this form if one parent or guardian cannot go with the child to apply in person for the child’s passport. The parent or guardian should submit this special form in addition to their child’s application (DS-11).
Adult Passport Renewal (DS-82)
You should complete this form if you meet our requirements to renew your passport. Keep in mind that children under age 16 cannot renew their passports and must apply using Form DS-11.
Report and Replace Lost/Stolen Passport (DS-64 & DS-11)
You should complete this form if you lost your passport or it has been stolen. To replace a lost or stolen passport, you must apply in person and submit Form DS-11 in addition to Form DS-64.
Update Current Passport or Replace Emergency Passport
You may be eligible to use this form if you need to change or correct your passport, or you need to replace a passport that was limited to less than 10 years validity (which is the normal validity period for an adult’s passport).
Use the Department of State’s passport application system to find the form you need.
You must provide one photo on a white background with your passport application. Our photo policies apply to adults and children. We have a few exceptions to our photo policies for infants.
Special Issuance Passports
Visit the SIA Web Page – Only accessible by government device. Contact your military acceptance facility.
Please note that we will not respond to inquiries sent by postal mail or fax.
Submit an inquiry: Inquiry Form
U.S. Embassy in Hanoi
Consular Section,
Rose Garden Building
Second Floor, 170 Ngoc Khanh Street
Hanoi, Vietnam
Mailing Address:
Consular Section
U.S. Embassy in Hanoi
7 Lang Ha Street, Hanoi, Vietnam
U.S. Consulate General in HCMC
American Citizen Services
4 Le Duan Blvd., Dist. 1
Ho Chi Minh City, Vietnam
Please call: Hanoi: (024) 3850 5000 Ho Chi Minh City: (028) 3520 4200 or (028) 3520 4600
Outside of Office Hours, contact: Hanoi: (024) 3850 5000 Ho Chi Minh City: (028) 3520 4200 or (028) 3520 4600
Outside of Vietnam: Hanoi: +84 24 3850 5000 Ho Chi Minh City: +8428 3520 4200 or +8428 3520 4600
Emergency Contact – All Locations Get Travel Alerts International Parental Child Abduction Arrest of a U.S. Citizen Death of a U.S. Citizen Victims of Crime Emergency Financial Assistance