An official website of the United States government

Important Passport Information

Payment Methods & Details

Bring cash or a credit card/ debit cards to pay the fee.

All fees are payable in U.S. Dollars or Vietnamese Dong in cash, or in U.S. dollars with the following credit cards/ debit cards: Visa, MasterCard, Discover and American Express.

We do not accept checks.

Appointments & Locations

General Appointment Information 

You will need to schedule an appointment online by following the steps on our Appointment System and submit your passport application at either the U.S. Embassy in Hanoi or the U.S. Consulate General in Ho Chi Minh City.  Once you have scheduled an appointment, please print out the confirmation page for access to our office on the appointment date.  If there are no slots available in the Appointment System, please go back to the system at a later time.  Appointment slots are opened approximately two weeks in advance, and additional slots are often added, so we recommend you check the system periodically for availability.


Of Note: 

Appointments for American Citizen Services are free (no cost).  If you wish to report fraudulent activity related to any of the Consular services we provide, please contact our Consular Fraud Prevention Unit at HanoiFPU@state.gov (for Hanoi) or HCMCFPU@state.gov (for Ho Chi Minh City).

In order to be fair to applicants, our office only consider expedite requests when there is an urgent need to travel due to an extreme emergency.  If you need to request an expedited appointment, you must first schedule an appointment online (If no appointment slots are available for you to schedule, please explain clearly in your inquiry.)  After successfully scheduling an appointment, you must visit our Inquiry Form to submit an expedite request.  Please include:

1) the reason your case is an extreme emergency and you must have an earlier appointment,

2) the date and time of your scheduled appointment (If no appointment slots are available for you to schedule, please explain clearly in your inquiry) and the date and time of your preferred appointment if your request is approved, and

3) attach evidence of your emergency situation or an explanation why an earlier appointment will help you resolve your emergency situation.

Security Information

Our offices are only able to admit individuals who have scheduled an appointment, or if a U.S. citizen is in need of emergency assistance, such as illness, death, destitution, lost or stolen passports, or parental child abduction.  Any individual requesting a service of non-emergency nature at our offices without an appointment is not permitted to enter the U.S. Embassy in Hanoi or the U.S. Consulate General in Ho Chi Minh City.  We are closed to the public on both Vietnamese and American holidays.

All visitors to the U.S. Embassy in Hanoi and the U.S. Consulate General in Ho Chi Minh City must follow certain security procedures.  Any visitor who declines to be screened by our security personnel will be unable to enter the Embassy or Consulate.  You may not bring battery-operated or electronic devices, large bags or luggage, or food and liquid into the Embassy or Consulate. The size limit for bags is: 35 cm (height) x 20 cm (width) x 40 cm (length).  Unfortunately, if your bag is bigger than the size limit, you will not be allowed to bring it into the U.S. Embassy or Consulate. Also, please do not bring laptop computers, iPads, tablets, and other large electronic devices to the U.S. Embassy or Consulate.  You may not enter the building with these items.  You may not leave these items at the security checkpoint. To avoid delaying your entry and that of those in line behind you, please bring only what is required for your appointment.  Please click here for more information regarding which items you are prohibited from bringing into the Embassy or Consulate.

Reasonable Accommodation

If you need reasonable accommodation for your appointment, we encourage you to request your accommodation immediately once you schedule your appointment. We make every effort to provide accommodations to persons with disabilities and medical conditions. Reasonable accommodations vary, depending on the situation and the person’s needs.
Examples of accommodations include, but are not limited to:

  • If you require a private appointment due to a medical condition or disability, we may schedule an alternative time for you to come in for your interview.
  • If you or your child has special needs that requires a private appointment in a quiet space without distractions, we may schedule an alternative time for you or your family to come in for your interview.
  • If you are unable to speak, you may be allowed to respond to questions in an agreed-upon nonverbal manner such as using pen and paper.
  • If you are deaf or hard of hearing, you may bring a sign language interpreter to translate during the interview if needed.
  • If you have low vision, we may provide you with communications in large print.

If you are unable to provide fingerprints because of a medical condition, including birth defects, physical deformities, skin conditions, you may qualify for a fingerprint waiver for certain fingers.

  • Interview waivers are only granted in extreme situations, such as having a medical condition that requires flying in an air ambulance.

The waiting room of the Consular Section and its restroom is wheelchair-accessible.


Contact Us

Please note that we will not respond to inquiries sent by postal mail or fax.

Submit an inquiry: Inquiry Form

U.S. Embassy in Hanoi
Consular Section,
Rose Garden Building
Second Floor, 170 Ngoc Khanh Street
Hanoi, Vietnam
Mailing Address:
Consular Section
U.S. Embassy in Hanoi
7 Lang Ha Street, Hanoi, Vietnam

U.S. Consulate General in HCMC
American Citizen Services
4 Le Duan Blvd., Dist. 1
Ho Chi Minh City, Vietnam