U.S. Citizen Services

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U.S. Citizen Services – U.S. Embassy & Consulate in Vietnam

The U.S. Citizen Services (also called “American Citizen Services” or ACS) sections of the U.S. Embassy in Hanoi and U.S. Consulate in Ho Chi Minh City provide a variety of services, including but not limited to passport assistance, Consular Reports of Births and Deaths Abroad, and notarial services. If this is an emergency — such … Continue reading U.S. Citizen Services

Important Notices

* The U.S. Embassy in Hanoi and the U.S. Consulate General in Ho Chi Minh City will gradually resume normal appointment scheduling for American Citizen Services. Customers should visit the scheduling portal to schedule an appointment or submit an inquiry if they need to contact the ACS Unit.

* Effective December 6, 2021, all travelers to the United States, including U.S. citizens, Lawful Permanent Residents (LPRs), and nonimmigrants, regardless of vaccination status, must present airlines with a negative COVID-19 test taken no more than one (1) calendar day before their flight or documentation of having recovered from COVID-19 in the past 90 days. Children from age 2 to age 17 are also subject to this testing requirement. All nonimmigrant, noncitizen air travelers to the United States are required to be fully vaccinated and to provide proof of vaccination status prior to boarding an airplane to the United States. To best determine your individual travel requirements, check out CDC’s Travel Assessment Tool. Additional information about these policies is available on CDC’s website and the Department of State’s website.

* For COVID-19 testing locations in Vietnam, see here.

* Please do not enter the U.S. Embassy or the U.S. Consulate General if you have been to any areas identified by the Government of Vietnam as an orange or red epidemic level in the last 14 days. If you are feeling ill or have reason to believe you have been exposed to COVID-19, please do not enter the Embassy or Consulate General buildings and please reschedule your appointment. All applicants/customers must wear a face mask when visiting the Embassy or Consulate General and are expected to maintain proper physical distancing and wash their hands to prevent transmission of COVID-19.

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