Emergency Contact – All Locations

U.S. Embassy Hanoi and U.S. Consulate Ho Chi Minh City

U.S. citizen emergencies include, but are not limited to: illness, death, destitution, arrest, lost and stolen passport, victims of a crime, missing persons, and parental child abduction. Please also review the information here.  Please note that visa inquiries are not considered emergencies and these numbers should not be used for visa questions as we need to be available to assist with emergencies related to U.S. citizens.

* US Citizens with Emergencies, please call:

– From the United States:  1-888-407-4747 within the United States or +1 202-501-4444 internationally.
– Embassy Hanoi 24/7: (024) 3850-5000 within Vietnam or +8424-3850-5000 internationally.
Embassy Hanoi covers Vietnam North of Hue (areas such as Sapa, Ha Long Bay, and Hai Phong).
– U.S. Consulate Ho Chi Minh City 24/7: (028) 3520-4200 or (028) 3520-4600 within Vietnam;  or +8428-3520-4200 or +8428-3520-4600 internationally.
Consulate Ho Chi Minh covers Vietnam South of and including Hue (areas such as Da Nang, Nha Trang, and Can Tho).

For a listing of emergency and non-emergency services provided to U.S. citizens overseas, please see our American Citizen Services page.

For information about general, non-emergency services provided by U.S. Citizen Services, including urgent appointment requests, please contact us via our ACS inquiry form.  Depending on the nature of the request, we will generally respond within one business day.