First-time U.S. Passport

You will need to schedule an appointment online by following the steps on our Appointment System and submit your passport application at either the U.S. Embassy in Hanoi or the U.S. Consulate General in Ho Chi Minh City.  Once you have scheduled an appointment, please print out the confirmation page for access to our office on the appointment date.  If there are no slots available in the Appointment System, please go back to the system at a later time.  Appointment slots are opened approximately two weeks in advance, and additional slots are often added, so we recommend you check the system periodically for availability.

  1. Appear in person
  2. Complete Form DS-11 online here and PRINT OUT the completed form.  DO NOT SIGN.  Note: you cannot currently list a “Country” when completing the “Emergency Contact” section on our forms.  Please list an emergency contact in the United States.
  3. One valid and original identification (e.g. Foreign passport, U.S. Driver’s License, U.S. Military/State/ US Government ID, Green card)
  4. Evidence of U.S. citizenship(e.g. Original/Certified U.S. Birth Certificate, Consular Report of Birth Abroad (FS-240) or Certification of Birth (FS-1350), Certificate of Naturalization, Certificate of Citizenship)
  5. Provide one color passport photo  (2”x 2” or 5cm x 5cm) with a white background taken within the last 6 months.  Photo requirements are listed here.  You can also click here for a reference list of some photo shops located near our offices.
  6. If the application does not indicate parental awareness, consular officers abroad may request a notarized letter of consent from one parent.
  7. Bring cash or a credit card/ debit cards to pay the fee. All fees are payable in U.S. Dollars or Vietnamese Dong in cash, or in U.S. dollars with the following credit cards/ debit cards: Visa, MasterCard, Discover and American Express.  We do not accept checks.
  1. Appear in person and accompanied by both parents/legal guardians. If one parent/guardian cannot come in person, that absent parent must submit a signed and notarized original Form DS-3053 and provide a two-sided copy of the photo ID used at the notary.  Form DS-3053 is valid for 90 days after the date of signature. Note: Form DS-3053s can be notarized at a U.S. Embassy/Consulate worldwide free of charge. We also accept DS- 3053s notarized by a local notary public in certain countries, please visit the Department of State’s website (7. Show Parental Consent) for a list of countries where local notary public notarizations are not accepted.  For parents present in Vietnam, Form DS-3053s must be notarized by our office and cannot be notarized by a Vietnamese notary public.
  2. Complete Form DS-11 online here and PRINT OUT the completed form.  DO NOT SIGN.  Note: you cannot currently list a “Country” when completing the “Emergency Contact” section on our forms.  Please list an emergency contact in the United States.
  3. One valid and original identification of both parents/legal guardians (e.g. Foreign passport, U.S. Driver’s License, U.S. Military/State/ US Government ID, Green card)
  4. Evidence of U.S. citizenship (e.g. Original/Certified U.S. Birth Certificate, Consular Report of Birth Abroad (FS-240) or Certification of Birth (FS-1350), Certificate of Naturalization, Certificate of Citizenship)
  5. Present proof of parent-child relationship (e.g. Minor’s U.S. Birth Certificate/ Minor’s Consular Report of Birth Abroad/Minor’s Foreign Birth Certificate / Adoption decree with adopting parents’ names/ Court order establishing custody or guardianship / Judicial declaration of incompetence of non-applying parent/Death certificate of non-applying parent)
  6. Provide one color passport photo  (2”x 2” or 5cm x 5cm) with a white background taken within the last 6 months.  Photo requirements are listed here.  You can also click here for a reference list of some photo shops located near our offices.
  7. Bring cash or a credit card/ debit cards to pay the fee. All fees are payable in U.S. Dollars or Vietnamese Dong in cash, or in U.S. dollars with the following credit cards/ debit cards: Visa, MasterCard, Discover and American Express.  We do not accept checks.

When you arrive at our office, you will be served as soon as possible.  If your application is approved, you will need to fill out a return delivery courier slip (this slip will be available at our office) which will be used to deliver your passport by post (please note that you will pay for this delivery service in cash directly to the EMS courier service after your appointment).  We will then forward your passport application to the National Passport Center in the United States.  The National Passport Center then prints the passport and sends it back to us. This process takes approximately two weeks. We strongly encourage you to apply for a passport well before any planned travel.  You can check on the status of your passport application here.  If it has been more than two weeks since the application date and you have not received any notification, you are welcome to contact us here.  In your inquiry, please state clearly that you have waited more than two weeks from the passport application date.

If your passport application is refused, you will receive a refusal letter instructing you on how to continue the processing of your application.

Appointments for American Citizen Services are free (no cost).  If you wish to report fraudulent activity related to any of the Consular services we provide, please contact our Consular Fraud Prevention Unit at HanoiFPU@state.gov (for Hanoi) or HCMCFPU@state.gov (for Ho Chi Minh City).

In order to be fair to applicants, our office only consider expedite requests when there is an urgent need to travel due to an extreme emergency.  If you need to request an expedited appointment, you must first schedule an appointment online.  After successfully scheduling an appointment, you must visit our Inquiry Form to submit an expedite request.  Please include:

1) the reason your case is an extreme emergency and you must have an earlier appointment,

2) the date and time of your scheduled appointment and the date and time of your preferred appointment if your request is approved, and

3) attach evidence of your emergency situation or an explanation why an earlier appointment will help you resolve your emergency situation.

If you do not provide ALL the information listed above, your request will not be considered.