Renew a U.S. Passport

We ask that all eligible U.S. citizen adults renew their passports (Form DS-82) by mail and pay the passport renewal fee online, via Pay.gov.  Please visit our Renew Passports by Postal Mail website to see if you are eligible to use Form DS-82 and renew your passport by mail.  If you are eligible to renew by mail, you do not need to make an appointment.

If you do not meet the criteria to renew by mail, you must instead schedule an appointment to submit an application in person at either the U.S. Embassy in Hanoi or Consulate General in Ho Chi Minh City.  Once you have scheduled an appointment, please print out the confirmation page for access to our office on the appointment date.  If there are no slots available in the Appointment System, please go back to the system at a later time.  Appointment slots are opened approximately two weeks in advance, and additional slots are often added, so we recommend you check the system periodically for availability.

Please also note that passport cards cannot be renewed by postal mail.  If you meet all the requirements to renew your passport by postal mail as listed on our Renew Passports by Postal Mail website, but you wish to renew bothpassport book and card, please complete Form DS-82 and book an appointment to submit your passport book and card renewal application in person at either the U.S. Embassy in Hanoi or Consulate General in Ho Chi Minh City.

ATTENTION: If your most recent full validity passport was issued within the last 15 years and when you were age 16 or over, and the passport you are submitting is not damaged, you do not need to make an appointment.  Please follow the instructions on our Renew Passports by Postal Mail website.

Otherwise, you will need to complete Form DS-11 and schedule an appointment.  Please see the required documents below:

  1. Appear in person
  2. Present your most recent (current or expired) U.S. passport.
  3. Complete form DS-11 as instructed below:
    1. Option 1 – Online form filler: You may complete Form DS-11 online here.  Please PRINT OUT the completed form and attach one color passport photo (2”x 2” or 5cm x 5cm) with a white background taken within the last 6 months.  Photo requirements are listed hereDO NOT SIGN THE APPLICATION, as you will do so in front of a Consular Officer during your appointment.  Please enter all required information completely and accurately. Note: You cannot currently list a “Country” when completing the “Emergency Contact” section on our forms.  Please list an emergency contact in the United States.  The Online form filler is not yet updated to include the X gender marker option; applicants requesting an X gender marker will need to download the PDF file in Option 2.
    2. Option 2 – PDF Form DS-11: The PDF Form DS-11 is available here.   Please complete the form and attach one color passport photo (2”x 2” or 5cm x 5cm) with a white background taken within the last 6 months.  Photo requirements are listed hereDO NOT SIGN THE APPLICATION, as you will do so in front of a Consular Officer during your appointment.
  4. Bring cash or a credit card/ debit cards to pay the fee. All fees are payable in U.S. Dollars or Vietnamese Dong in cash, or in U.S. dollars with the following credit cards/ debit cards: Visa, MasterCard, Discover and American Express.  We do not accept checks.
  1. Appear in person and accompanied by both parents/legal guardians. If one parent/guardian cannot come in person, that absent parent must submit a signed and notarized original Form DS-3053 and provide a two-sided copy of the photo ID used at the notary. The Form DS-3053 must be notarized within 90 days of application and remain valid until the passport is issued, withdraw, or denied. Note: Form DS-3053s can be notarized at a U.S. Embassy/Consulate worldwide free of charge. We also accept DS- 3053s notarized by a local notary public in certain countries, please visit the Department of State’s website (7. Show Parental Consent) for a list of countries where local notary public notarizations are not accepted.  For parents present in Vietnam, Form DS-3053s must be notarized by our office and cannot be notarized by a Vietnamese notary public.
  2. Present your most recent (current or expired) U.S. passport.
  3. Complete form DS-11 as instructed below:
    1. You may complete Form DS-11 online here.  Please PRINT OUT the completed form and attach one color passport photo (2”x 2” or 5cm x 5cm) with a white background taken within the last 6 months.  Photo requirements are listed hereDO NOT SIGN THE APPLICATION, as parents will do so in front of a Consular Officer during your appointment.  Please enter all required information completely and accurately. Note: You cannot currently list a “Country” when completing the “Emergency Contact” section on our forms.  Please list an emergency contact in the United States.  The Online form filler is not yet updated to include the X gender marker option; applicants requesting an X gender marker will need to download the PDF file in Option 2.
    2. Option 2 – PDF Form DS-11: The PDF Form DS-11 is available here.   Please complete the form and attach one color passport photo (2”x 2” or 5cm x 5cm) with a white background taken within the last 6 months.  Photo requirements are listed hereDO NOT SIGN THE APPLICATION, as parents will do so in front of a Consular Officer during your appointment.
  4. One valid and original identification of both parents/legal guardians (e.g. Foreign passport, U.S. Driver’s License, U.S. Military/State/ US Government ID, Green card)
  5. Present proof of parent-child relationship (e.g. Minor’s U.S. Birth Certificate/ Minor’s Consular Report of Birth Abroad/Minor’s Foreign Birth Certificate / Adoption decree with adopting parents’ names/ Court order establishing custody or guardianship / Judicial declaration of incompetence of non-applying parent/Death certificate of non-applying parent).
  6. A progression of photos showing the changes of child’s appearance since the last passport or citizenship document was issued. Progression photos should establish a clear likeness between the applicant’s current appearance and the photograph used to obtain the previous passport or citizenship document.
  7. Bring cash or a credit card/ debit cards to pay the fee. All fees are payable in U.S. Dollars or Vietnamese Dong in cash, or in U.S. dollars with the following credit cards/ debit cards: Visa, MasterCard, Discover and American Express.  We do not accept checks.

When you arrive at our office, you will be served as soon as possible.  If your application is approved, you will need to fill out a return delivery courier slip (this slip will be available at our office) which will be used to deliver your passport by post (please note that you will pay for this delivery service in cash directly to the EMS courier service after your appointment).  We will then forward your passport application to the National Passport Center in the United States.  The National Passport Center then prints the passport and sends it back to us. This process takes approximately two weeks. We strongly encourage you to apply for a passport well before any planned travel.  You can check on the status of your passport application here.  If it has been more than two weeks since the application date and you have not received any notification, you are welcome to contact us here.  In your inquiry, please state clearly that you have waited more than two weeks from the passport application date.

If a Consular Officer requires additional information to approve your passport application, you will receive detailed instructions on how to continue the processing of your application.

Appointments for American Citizen Services are free (no cost).  If you wish to report fraudulent activity related to any of the Consular services we provide, please contact our Consular Fraud Prevention Unit atHanoiFPU@state.gov (for Hanoi) or HCMCFPU@state.gov (for Ho Chi Minh City).

In order to be fair to applicants, our office only consider expedite requests when there is an urgent need to travel due to an extreme emergency.  If you need to request an expedited appointment, you must first schedule an appointment online (If no appointment slots are available for you to schedule, please explain clearly in your inquiry.)  After successfully scheduling an appointment, you must visit our Inquiry Form to submit an expedite request.  Please include:

1) the reason your case is an extreme emergency and you must have an earlier appointment,

2) the date and time of your scheduled appointment (If no appointment slots are available for you to schedule, please explain clearly in your inquiry) and the date and time of your preferred appointment if your request is approved, and

3) attach evidence of your emergency situation or an explanation why an earlier appointment will help you resolve your emergency situation.

If you do not provide ALL the information listed above, your request will not be considered.