Victims of Crime

The State Department is committed to assisting U.S. citizens who become victims of crime while abroad.  We help in two ways:

  • Overseas: consular officers, agents, and staff work with crime victims and help them with the local police and medical systems.
  • In the United States: our office of Overseas Citizens Services will stay in touch with family members in the United States, and help provide U.S.-based resources for the victim when possible.

If you are the victim of a crime overseas

Contact the nearest U.S. Embassy or Consulate:

  • Consular officers are available for emergency assistance 24 hours/day, 7 days/week.
  • Contact information for U.S. Embassies and Consulates overseas can be found here or by going to our individual Country Specific Information pages.
  • To contact the Department of State in the U.S. call 1-888-407-4747 (from the U.S. or Canada) or (202) 501-4444 (from overseas).
  • Contact the local police to report the incident and get immediate help.  Request a copy of the police report.

Consular Assistance to U.S. Crime Victims:

When a U.S. citizen is the victim of a crime overseas, he or she may suffer from physical, emotional or financial injuries.  It can be more difficult because the victim may be in unfamiliar surroundings, and may not know the local language or customs.  Consular officers, consular agents, and local employees at overseas posts know local government agencies and resources in the country where they work.

We can help:

  • Replace a stolen passport
  • Contact family, friends, or employers
  • Obtain appropriate medical care
  • Address emergency needs that arise as a result of the crime
  • Explain the local criminal justice process
  • Obtain information about your case
  • Connect you to local and U.S.-based resources to assist victims of crime
  • Obtain information about any local and U.S. victim compensation programs available
  • Provide a list of local lawyers who speak English

We cannot:

  • Investigate crimes
  • Provide legal advice or represent you in court
  • Serve as official interpreters or translators
  • Pay legal, medical, or other fees for you

Contact Information for Victim Assistance Programs:

DISCLAIMER:  The U.S. Department of State assumes no responsibility for the professional ability or integrity of the organizations whose names appear below.  This referral does not constitute an endorsement or recommendation of the U.S. Department of State.  The listed agencies and organizations have not been vetted by the U.S. Department of State or other federal agency.

U.S. and Online Resources

  • Crisis Text Line – Crisis Text Line is free, 24/7 support for those in crisis linking them with a trained crisis counselor.
  • End Rape on Campus – End Rape on Campus (EROC) works to end campus sexual violence through direct support for survivors and their communities; prevention through education; and policy reform at the campus, local, state, and federal levels.
  • National Sexual Assault Hotline – 24/7 1-800-656-HOPE (Also has a chat function on the website.) Rape, Abuse, & Incest National Network (RAINN) is the nation’s largest anti-sexual violence organization. RAINN created and operates the National Sexual Assault Hotline in partnership with more than 1,000 local sexual assault service providers across the country and operates the DoD Safe Helpline for the Department of Defense. RAINN also carries out programs to prevent sexual violence, help survivors, and ensure that perpetrators are brought to justice. 
  • Truman Group – Psychological Care for Expats – Help from Home.
  • Women with PTSD United – Offers a collective of trauma-related resources for survivors of rape, domestic violence, and more. 

DISCLAIMER: The Department of State assumes no responsibility or liability for the professional ability or reputation of, or the quality of services provided by, the entities or individuals whose names appear on the following lists.  Inclusion on this list is in no way an endorsement by the Department or the U.S. government.  Names are listed alphabetically; the order in which they appear has no significance.  The information on the list is provided by the local service providers; the Department is not able to vouch for such information.

Local Resources – Ho Chi Minh City

Local Resources – Hanoi

  • Hagar International – Hagar supports women and children survivors of human trafficking, domestic violence, and sexual abuse. They provide victims with free and safe accommodation, healthcare, psychological counselling, legal aid, and career training.

Resources and Information for Crime Victims upon Return to the United States:

Some U.S. cities and communities offer programs to help residents who are victims of overseas crime, including:

  • Rape crisis counseling programs
  • Shelter and counseling programs for battered women
  • Support groups and bereavement counseling for family members and friends of murder victims
  • Diagnostic and treatment programs for child abuse victims
  • Assistance for victims of drunk driving crashes

All U.S. states provide victim compensation programs, however only some states offer benefits to residents who are victims of violent crime overseas.  Most compensation programs require the victim to file a report at the time of the incident, and to provide a copy with the application.  Programs include financial assistance to pay for:

  • Medical costs, including counseling
  • Funeral or burial expenses
  • Lost income or loss of support
  • Expenses related to the repatriation of remains

Information about each state’s compensation program and how to apply for benefits is available from the National Association of Crime Victim Compensation Boards.