Vietnam’s Immigration Offices Remain Closed until April 15

Health and Travel Alert – U.S. Embassy Hanoi and U.S. Consulate General Ho Chi Minh City, Vietnam (April 10, 2020)

Location:  Vietnam

Event:  The U.S. Embassy Hanoi and U.S. Consulate General Ho Chi Minh City are providing U.S. citizens with daily information during the evolving Coronavirus (COVID-19) situation in Vietnam.

As of April 10, Vietnam has reported 255 confirmed cases of COVID-19 within its borders since the virus first became known. To date, 128 people have recovered and have been released from the hospital.

Reminder:  Vietnam’s immigration offices remain closed until April 15.  U.S. citizens and other foreigners with visas that expire during the closure will not be considered overstays for the period of April 1-15.  Some immigration offices may keep limited staffing during this time to process emergency cases.  U.S. citizens who have work visas or other sponsored, non-tourist visas must work with their sponsors to extend their work permit and request visa extensions.  In certain cases, the U.S. Embassy Hanoi and Consulate General Ho Chi Minh City may be able to provide U.S. citizens with a letter in support of a tourist visa extension or exit visa if their extended stay in Vietnam has been adversely affected by the COVID-19 outbreak.  U.S. citizens interested in requesting this letter after Vietnamese immigration offices re-open can submit an inquiry here with a scanned copy of their U.S. passport and detailed information about their situation.

U.S. citizens in Vietnam are advised to monitor the situation closely and follow COVID-19 guidelines from Vietnamese government authorities.

  • Vietnam is currently under a nationwide social distancing order for 15 days, starting April 1, issued by Vietnam’s Prime Minister.  Residents and visitors are asked to restrict their movements and only go out for necessities.
  • Vietnam suspended entry for all foreigners, including people with a Vietnamese visa exemption certificate.  All people entering Vietnam are subjected to mandatory centralized quarantine for 14 days.
  • People entering Vietnam may be tested for COVID-19 by Vietnamese government authorities.

Additional information may be found on our Embassy COVID-19 website. 

Other Actions to Take:

  • We strongly recommend that U.S. citizens traveling to or residing in Vietnam enroll in the Department of State’s Smart Traveler Enrollment Program (STEP), or update their profile with the most current information.  STEP enrollment gives you the latest security updates and makes it easier for the U.S. embassy or nearest U.S. consulate to contact you in an emergency.  If you don’t have Internet access, enroll directly with the nearest U.S. embassy or consulate.
  • For the most recent information on what you can do to reduce your risk of contracting COVID-19, please see the CDC’s latest recommendations.
  • The CDC has guidance on how to evaluate asymptomatic people you might have come into contact with:CDC Risk Assessment.
  • Visit the COVID-19 crisis page on travel.state.govfor the latest information, and check the Vietnam Country Information page.
  • Check with your airlines or cruise lines regarding any updated information about your travel plans and/or restrictions.
  • In Vietnam, a series of tourist destinations, hotels, and other establishments have temporarily closed or suspended services to foreigners.  If you plan to visit a location, call in advance to confirm reservations are valid.
  • Visit the Department of Homeland Security’s websiteon the latest travel restrictions to the United States.
  • Follow the U.S. Embassy and Consulate on Facebook for periodic updates (U.S. Embassy in Hanoi orU.S. Consulate General in HCMC).


U.S. Embassy Hanoi
From outside Vietnam: +84-24-3850-5000
From the U.S.: 011-84-24-3850-5000
From landline within Hanoi: 3850-5000
From mobile or landline within Vietnam: 024-3850-5000
Submit an Inquiry Form

U.S. Consulate General Ho Chi Minh City
From outside Vietnam: +84-28-3520-4200
From the U.S.: 011-84-28-3520-4200
From mobile or landline within Vietnam: 028-3520-4200
Submit an Inquiry Form

Department of State’s Bureau of Consular Affairs: +1-888-407-4747 or +1-202-501-4444