Welcome to the Consular Sections of the U.S. Embassy in Hanoi and the U.S. Consulate General in Ho Chi Minh City. Our Consular Sections are made up of the American Citizen Services and the Visa Units.
The American Citizen Services unit assists U.S. citizens living abroad by accepting passport applications, issuing emergency passports, reports of birth and death abroad, notarials, and providing emergency services for U.S. citizens in distress.
The Visa Units provide services to those seeking to enter the United States for a temporary period with a U.S. nonimmigrant visa for general business, tourism, study, exchange, temporary work, and many other reasons. Immigrant visas are for those wishing to take up indefinite or permanent residence in the United States.
Please see below instructions on how to contact our Consular Sections in case you have questions about consular services:
Note: We cannot answer questions about visas and other non-emergency consular services via phone or postal mail.
ASK ABOUT VISAS
Email:
- General Inquiry: support-vietnam@ustraveldocs.com
- Immigrant and K1- Fiance(e) Visa Status Inquiry: https://bit.ly/ivhcm
- Nonimmigrant Visa Status Inquiry: https://bit.ly/nivvn
- Adoption visa: HanoiAdoptions@state.gov
- Lawful permanent resident (LPR) questions: https://bit.ly/nivvn
- Report Fraud: HanoiFPU@state.gov; HCMCFPU@state.gov
- Visa Delivery Inquiry: nhattin@ntlogistics.vn
Telephone:
- General questions: 19006444 in Vietnam or +1-703-665-7350 internationally.
- Visa Delivery: 1900636688
ASK ABOUT U.S. CITIZEN SERVICES
Email:
- U.S. citizen services inquiry: https://bit.ly/acsvn
- Check case status: https://bit.ly/acsvn
- Report Fraud: HanoiFPU@state.gov; HCMCFPU@state.gov
- U.S. Citizens with emergencies, please call: Hanoi: (024) 3850-5000 – Ho Chi Minh City: (028) 3520-4200 or (028) 3520-4600
- Outside of Office Hours, contact: – Hanoi: (024) 3850-5000 – Ho Chi Minh City: (028) 3520-4200 or (028) 3520-4600
- Outside of Vietnam: – Hanoi: +8424-3850-5000 – Ho Chi Minh City: +8428-3520-4200 or +8428-3520-4600
OTHER HELPFUL LINKS
- American Citizen Services: STEP Enrollment
- American Citizen Services: The Passport Wizard
- American Citizen Services: Request a CRBA / Citizenship / Passport / Notarial Appointment
- American Citizen Services: Report a Death of a U.S. Citizen
- Intercountry Adoption: General Information
- Visas: Submit Required Documents via Postal Mail
- Visas: Track Visa Delivery
- Immigrant Visas: Prepare for your Interview
- Immigrant Visas: Check Case Status
- Nonimmigrant Visas: Renew My Visa by Postal Mail
- Nonimmigrant Visas: Schedule a Visa Appointment
- Nonimmigrant Visas: Request an Expedited Visa Appointment
- Lawful Permanent Residents: General Information
- Lawful Permanent Residents: Boarding Foil Requests for LPRs whose Green Cards are Expired, Lost or Stolen
- Lawful Permanent Residents: Check Re-Entry Permit